Terms of Service

Terms of Service

These Terms govern use of bikerbootsuwq.com and the purchase of shoes from Chun Tat Limited. By using bikerbootsuwq.com or placing an order, the customer accepts these Terms. The customer must be legally capable of entering a binding contract. If the customer does not accept these Terms, the customer must not use bikerbootsuwq.com or purchase products.

Orders and Payment

All orders are subject to acceptance by Chun Tat Limited. An order is accepted when Chun Tat Limited sends an order confirmation. Product availability may change. Prices, taxes, and shipping charges are shown at checkout. The customer must provide accurate payment and delivery information. Chun Tat Limited may cancel an order for suspected fraud, pricing errors, or stock unavailability. If an order is cancelled after payment, the refund follows the refund policy below. Payment must be completed before order fulfillment.

Shipping and Delivery

Chun Tat Limited ships shoes to addresses provided by the customer. Delivery timelines are estimates provided by carriers. Chun Tat Limited is not responsible for delays caused by carriers, customs, or incorrect addresses. The customer must inspect all packages upon arrival. Risk of loss passes to the customer upon carrier delivery confirmation.

Returns and Refunds

A strict 14 days no-reason refund policy applies. The customer may request a no-reason refund within exactly 14 days from the date of receipt. The customer must contact Chun Tat Limited at [email protected] to start the return. Shoes must be returned in original condition, unworn, with all original packaging and tags. The customer must provide proof of purchase. Return shipping costs are the customer's responsibility unless the item is damaged or defective.

Refund processing and arrival to the customer's account takes at least 14 days from the date Chun Tat Limited approves the returned item. The refund is issued to the original payment method. The customer must allow at least 14 days for the refund to appear. Chun Tat Limited is not responsible for delays caused by banks, card networks, or payment providers.

PayPal Refunds

PayPal refunds take at least 14 days from approval. Due to local laws, PayPal refunds in some regions may take up to 30 days. The customer must allow at least 14 days for a PayPal refund to appear. Chun Tat Limited cannot shorten legal or payment provider timelines. The customer must contact Chun Tat Limited at [email protected] for refund status questions.

Damaged or Defective Items

Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. The customer must contact Chun Tat Limited at [email protected] and provide photographs of the damage or defect, the packaging, and the order number. Claims submitted after exactly 7 days of receipt cannot be accepted. Chun Tat Limited will review valid claims and may offer a replacement, repair, or refund. The customer must follow return instructions for damaged or defective items.

Prohibited Conduct

The customer must not misuse bikerbootsuwq.com. Prohibited conduct is reselling shoes without authorization, placing fraudulent orders, scraping data, introducing malware, interfering with site security, and violating applicable laws. Chun Tat Limited may suspend or terminate accounts and take legal action for prohibited conduct.

Intellectual Property

All content on bikerbootsuwq.com is owned by Chun Tat Limited or licensors of Chun Tat Limited. Content is text, images, logos, product descriptions, and software. The customer may not copy, modify, distribute, or reproduce content without written permission from Chun Tat Limited.

Limitation of Liability

Chun Tat Limited provides bikerbootsuwq.com and products on an as-available basis. To the maximum extent permitted by law, Chun Tat Limited is not liable for indirect, incidental, special, or consequential damages. Chun Tat Limited total liability for any claim is limited to the amount paid for the product giving rise to the claim. This limitation does not apply where prohibited by law.

Governing Law

The governing law is Hong Kong law. Any dispute arising from these Terms or the use of bikerbootsuwq.com is subject to the exclusive jurisdiction of the courts of Hong Kong. The customer agrees to attempt good-faith resolution by contacting Chun Tat Limited at [email protected] before starting legal action.

Changes and Contact

Chun Tat Limited may update these Terms. The current version is posted on bikerbootsuwq.com. Continued use of bikerbootsuwq.com after changes means the customer accepts the updated Terms. Questions about these Terms must be sent to Chun Tat Limited at [email protected]. The company address is 561 Fuk Wa Street, Cheung Sha Wan. The company phone number is +852 5155 7792.